FAQs

How are the cameras delivered?

DVCH uses Evri as the courier service. This is done as they have proved to be reliable. On check out, the cost of next day delivery is listed. As the customer, you will then need to arrange drop off/ collection through the Evri website for the return to DVCH. This has been done to make the return as customer flexible as possible.

Do you service cameras?

I have experience with servicing TLR cameras, specifically Yashicas. I also have experience with servicing range finder Super Ikontas. If you require this please contact me and I’d be happy to discuss or recommend other service engineers.

Do you supply film?

DVCH does not supply film, but we are happy to provide advise on where to source film and also on the merits of different films available.

Do you process film?

At this time, it is not the intention of DVCH to offer film processing. However, we are more than happy to advise where to get filmed developed.

We have facilities for processing black and white negatives. If you have an urgent need for B and W negative processing we would be happy to help where possible.

Can you provide information on photographic techniques?

Yes, as the founder of DVCH I’m a keen photographer in my spare time and also for some of my main job. I was City and Guilds trained in black and white film photography and have also completed professional portrait training. If you need any advice I’d be happy to help.

Do I have to pay a damage deposit?

Yes. Booqable has been selected as a plug-in for the squarespace web site as it has the functionality to take a pre-authorization swipe of the payment method. This does not take the money at point of sale, but ensures sufficient funds are available should the deposit need to be paid. Please read the Terms and Conditions for more detail.

Why do you need two forms of identification?

This serves as protection on the assets being hired, it also confirms the address location of the client who is hiring.

This information is not shared or used for any other purpose and is stored on secure fully GDPR compliant servers.

Where is my personal information stored?

On secure fully GDPR compliant servers. It will not ( now or in the future) be shared with any third parties for the purposes of marketing.

Do you ship internationally?

Currently the focus is within the UK, however if you are out side of the UK and you wish to hire, please contact us and we can discuss.